RTF Document Templates - Overview

Learn how to start using external documents for print layouts in AroFlo Office

Updated on January 8th, 2026

Document templates (also known as RTFs) are used as an alternative to AroFlo's standard layouts. They are useful in cases where you require a more creative layout consisting of a coloured background, watermark, tables or non-standard fonts.

Creating a document template is a two-part process:

  1. Create a custom layout in AroFlo for the purpose of generating and exporting the information (data fields) required for the document template and saving as a Document Template.
  2. Create or use an existing document in Microsoft Word, paste in the data fields exported from the custom layout and upload.

If creating a document, why not start with our pre-built templates to make it easier.

 

Creating RTF layouts requires an intermediate level of knowledge of Microsoft Word. We can help you with the AroFlo-related components of RTF layouts (e.g. how to place the fields into your document), but we can't instruct you in the use of word-processing tools.

If you prefer that we create your layouts for you, please see Document Creation Requests for instructions on how to make your request.

 

Standard Layout vs RTF

With Standard Layouts, everything is controlled via AroFlo, i.e. how your document looks and the data fields included.

With RTF Layouts, how your document looks is controlled using your document template and you're only using AroFlo for the data fields you want to be displayed on your document template. How your layout looks within AroFlo doesn't matter, so long as it contains all the data fields you need; the finished product is what you see when you download it as a PDF.

 
 

 

Create a custom layout

In order to generate the information you require for the document template, you first need to create a custom layout within AroFlo, change the Layout Type to Document Template, and then export the data fields.

For this step, you can either use a standard layout, or use an existing custom layout and save a copy of it.

Standard layout

  1. Preview a standard layout that best suits your requirements and click Edit.
  2. Save your layout by entering a new name in the Save As… field and click Save.

    It might be a good idea to include the words ‘RTF’ or ‘Document Template’ at the end of the name so you easily identify the type of layout in the list.

     
  3. Make changes if necessary, e.g. adding additional data elements that may be required, and Save.
  4. Click the Settings tab and change the Layout Type from ‘Standard’ to ‘Document Template’ and click OK to confirm.
 
 

Existing custom layout

  1. Preview a custom layout that best suits your requirements and click Edit.

    Ensure the layout contains all of the information you would like to include in your document template. Make changes if necessary, e.g. adding additional data elements that may be required, and Save.

     
  2. Save a copy of the layout by clicking the (three dots) next to Save > Save As… and enter a new name for the layout and Save As.

    It might be a good idea to include the words ‘RTF’ or ‘Document Template’ at the end of the name so you easily identify the type of layout in the list.

     
  3. Click the Settings tab and change the Layout Type from ‘Standard’ to ‘Document Template’ and click OK to confirm.

Create Blank Layout

If you want to completely start from scratch, you can completely erase everything on the layout and then add your data elements:

  1. Click the Settings tab > Create Blank Layout
  2. Your layout will now be completely blank. Save your layout by entering a new name in the Save As… field and click Save.

    It might be a good idea to include the words ‘RTF’ or ‘Document Template’ at the end of the name so you easily identify the type of layout in the list.

     
  3. Add elements to your layout, e.g. the data elements that you need, and Save.
  4. Click the Settings tab and change the Layout Type from ‘Standard’ to ‘Document Template’ and click OK to confirm.
 
 
 
 

 

Copy the data fields

There are two ways to get your data fields out of your custom layout in AroFlo and into your RTF document template:

  • double-click the fields in the custom layout to copy them one by one, or
  • export all the fields at once into a web browser and copy them from there.

Double-click to copy

In the Settings tab, ensure Double Click is selected for the Copying Elements setting. Then, simply double-click a layout element and paste it into your RTF document template.

If you double-click to copy a table element, AroFlo will add a header row to it when you paste the element into your Word file. Alternatively, if you only want to copy a table column, double-click the relevant one from the Columns section in the Edit element section on the right.

 

The Enable Text Selection option is used to select text, as opposed to moving elements.

 
 
 

Export all

To export all your custom layout fields at once:

  1. In the Settings tab, click Export Options > Export Data Fields. All the fields included on the layout will now be displayed in a new browser tab.
  2. Copy and paste the fields into your document template.

To add a barcode to an RTF layout, see Add Elements to a Document Template.

 

Example of Exported Fields

[Organisation Name]
[Mailing Address 1]
[Mailing Suburb State PostCode]
[Phone]
[Fax]
[Email]
[ABN]
[Todays Date]
[Service]
[Job Name]
[Jobnumber]
[Organisation Name (job)]
[Customer Order Number]
[Request Date]
[Request Time]
[Location]
[Requested By]
[Suburb (loc)]
[Description]
[Date Posted:Notes Table]
[Posted By:Notes Table]
[Note:Notes Table]
[Name Surname:Labour Table]

 
 
 
 
 
 

Create or use an existing document

You can create a document template from scratch using Microsoft Word, or modify an existing document that you might already be using for a specific purpose, such as an invoice, quote or compliance form.

Document template layouts work best when they are created using Microsoft Word and the file size is < 10Mb.

 
  1. Open your document in Microsoft Word.
  2. Copy each data field you need from the exported fields tab and paste (text only) into your document template.

    If a data element has a [ table ] in its description, you will need to add a table to your document (if you don't already have one) and paste the data element into a cell within the table. This is a requirement when adding any table data elements to a document template to ensure table information from the layout is exported successfully when you print to PDF.

     
  3. Once you've finished building your document template, go to File > Save as and change the Save as type to Rich Text Format (.RTF).

Word for Mac

If you're a Mac user, please ensure that you are creating or editing the document in Word. You can set your Mac to automatically open the document in Word by following these steps:

  1. Right-click the file name in Finder.
  2. Select Get Info.
  3. In the Open with dropdown, select Word from the list.
 

 

Upload the document template (.RTF)

Your RTF document template can now be uploaded to the custom layout within AroFlo.

  1. Go back to the Settings tab
  2. Click for Template Document (RTF), to upload your template file
  3. Select Choose File to browse for the .RTF file and Open

    Reducing file sizes

    Once the file is selected, AroFlo will analyse the document and attempt to reduce filesize by removing duplicate images. This is especially useful when your file is over the 25MB file size limit. If this occurs, you will see 'Filesize (compressed): MB' above the upload button.

     
  4. Click Upload File
 

 

To print the document template layout you've just uploaded, you first need to preview the custom layout to generate the required information. This information will be exported to the document template layout when you print to PDF, Word or RTF.

  1. Select the custom layout.
  2. Click Preview to generate the information required for the document template layout.

    The preview on your screen will show the custom layout, not the linked document template layout.

     
  3. Click Print and select one of the options, i.e. PDF, Word, RTF.
  4. Click the file name button to download and open the file.

If text was entered in HTML format within AroFlo, this formatting will be kept when exported to the document template layout and will override any formatting set within the document template.

 
 

 

RTF Troubleshooting

My table heading is missing the colours

If the colour formatting from tables has been stripped from your uploaded RTF, this could be due to formatting settings within the version of Word you're using. The instructions below should resolve this:

  1. Save the RTF to somewhere in your Documents
  2. Right-click the RTF and Edit in Notepad
  3. Control-F and search for \clshdrawnil
  4. Expand the search and leave the ‘replace’ field blank
  5. Click Replace All
  6. Save
  7. Reupload the RTF to the layout in AroFlo.

Original RTF design

This is how the RTF has been designed, with blue shading on the header of the table
 
 

Once uploaded to AroFlo

If you're experiencing the issue, the RTF will display like this once uploaded to AroFlo and the layout is printed to PDF
 
 

Once fix applied

Once the fix has been applied to the RTF and is reuploaded to the layout, the RTF will display like this when printing the layout to PDF