Re-authorize Company File

Learn how to re-authorize your company file as a troubleshooting step

Updated on April 2nd, 2024

If you're unable to transfer data to your accounting package (cloud integrations only), it may be due to an expired or invalid company authorization token located within the Integration menu.

Using Xero?

If you're using Xero as your accounting package, please refer to our dedicated Xero page: Re-authorize Xero Company File.

 

To re-authorize a company authorisation token:

  1. Go to Site Administration > Integration.
  2. Click the Integration Entities tab.
  3. Under Company Authorisation, click Authorize a different Company File

    Multiple Organisations
    MYOB ARL allows for multiple organisations. To authorize a different organisation, click Edit and select it in the Organization Selected dropdown.

     
  4. Sign in to your accounting package.
  5. Follow the prompts and Allow Access to your company file.

    If you have multiple company files or a new company file, you will need to select the relevant company file and click Save.

     
  6. If successful, the 'Token Created' date will now show today's date.