New AroFlo sites will have a default range of priorities. Site administrators can find the main steps in setting up this feature here.
Priorities and response times must be set up at the business unit level and against individual client cards.
To add a new priority at the business unit level:
- Go to Site Admin and select your business unit.
- Click Settings and search for Priorities.
- Click Add Priority.
- Enter a Priority No and a Description.
- Use the colour picker to choose a Schedule Colour (optional).
- Set a Response Time for each priority in either Minutes, Hours, Days or Weeks.