SMS providers allow you to send SMS messages directly from AroFlo to your clients or technicians. You can also set up automated Event messages.
Below are the main areas in which SMS messages can be used in AroFlo.
Register your Alpha Tag
The Australian Government has passed anti-spam legislation designed to limit spammers ability to mimic legitimate phone numbers. This requires the use of Alpha Tags to identify legitimate phone numbers.
You need to ensure you have registered an Alpha Tag with your provider which is linked to the phone number you are using for your From Number in your SMS settings in AroFlo. If you don't do this your SMS messages will likely be blocked.
See the instructions below each provider for instructions on setting up your Alpha Tag with them.
To use SMS Central, you will need to create an API Key. Log in to your SMS Central account and go to Configuration > API Settings. You can then enter the credentials from this page into the AroFlo Username and Password fields.
To use SMS Broadcast, you will need to create an API Key. Log in to your SMS Broadcast account and go to Configuration > API Settings. You can then enter the credentials from this page into the AroFlo Username and Password fields.
To use MessageMedia, you will need to select a plan and create an API Key. See this link for more information. You can then enter the credentials from this page into the AroFlo Username and Password fields.
To use ClickSend, you will need to locate your API Key. Log into your ClickSend Account and go to Developers > API Credentials. You can then enter the API Key from here into the API Key field in your AroFlo.
Default From Value
The sender of the SMS. Choose from:
Current Business Unit Name
If you would like your own mobile number to be displayed as the From number, and to receive replies, change the Default From Value to Custom and then enter your mobile number in the field.
If you have purchased a Virtual Private Number from your SMS provider, you can enter this number in the same way. For more information, see SMS Messaging.
Verify Settings and Check Account Balance
Connects to the provider and displays a balance on-screen.