- Created by Bradley Bristow-Stagg, last modified by Raff Lagatta on Jan 21, 2021
SMS providers allow you to send SMS messages directly from AroFlo.
Did you know that SMS has a response rate 8x higher than email? Due to its unparalleled reach, cut-through and immediacy, SMS can help your business reduce administration costs, save time and increase engagement.
Use this feature to quickly SMS clients or technicians from the field. You can also set up automated Event messages.
Event messages are not available in AroFlo Go.
Skip to set up instructions.
AroFlo preferred SMS providers
AroFlo customers signing up via the Site Admin link will get special pricing from our preferred SMS providers:
Other SMS providers
Check pricing and plans to determine which is the most appropriate for your company.
See our SMS Messaging page for some provider-specific information.
Setting up an SMS Provider
- Under the SMS Service Provider section, click View / Select Providers
- Select a provider from the list of available SMS providers (as above)
If you haven't already signed up with that SMS provider, click the sign up button which will direct you to that specific provider's sign up portal
MessageMedia
To use MessageMedia, you must click the sign up option via AroFlo.
- Enter in your Username and Password into the SMS Service Provider Settings section. Refer to the table below for more information.
- Click Save SMS Settings.
SMS Service Provider Settings
Provider | Required configuration settings |
---|---|
Username Password | |
Username: API Username Password: API Password API key required To use SMS Broadcast, you will need to create an API Key. Log in to your SMS Broadcast account and go to Configuration > API Settings. You can then enter the credentials from this page into the AroFlo Username and Password fields. | |
REST API Key REST API Secret | |
Username Password | |
Username API Key |
Additional options
Option | Description |
---|---|
Default From Value | The sender of the SMS. Choose from:
|
Verify Settings and Check Account Balance | Connects to the provider and displays a balance on-screen. |
View SMS History | View a history of sent SMSes. See SMS Messaging for more information. |
See our SMS Messaging page for some provider-specific information.
Where is SMS messaging used?
Here are the main places SMS messaging is used:
This applies to both AroFlo Office and Field
Your Permission Group controls access to this feature.
Parts of this feature are included in AroFlo Go.