Back Orders

Learn how to create back orders for stock not received

Updated on January 4th, 2024

If the quantity received on a purchase order is less than the quantity ordered, AroFlo gives you the option to create a back order.

You can either do this on the purchase order, or on the Bill.

 

 

Create Back Order

To create a back order, click Create Backorder > Create Duplicate Purchase Order/Create Back Order. The line item will be removed from the order and placed into a duplicate order.

The back order will have the same order number as the original purchase order but with a BO (back order) prefix in front of it instead of PO (purchase order) and you will be able to find it by going to Workflow Purchase Orders > In Progress Purchase Orders.

 

If the items on back order are further delayed, you can create another back order by following the process above. You can do this as many times as you need to, until the items are received.

 

View Back Orders

To view all back orders created against a purchase order, click the Back Orders tab within the purchase order.

Click on the order number to view the details of the back order.

The original purchase order will have a note saying that the order has been split and this will be visible on the back order as well. The back order will also have its own purchase order note. The text 'Back Order' appears at the top of the page when you are in a back order.

Original purchase order note

 
 

Back order original order notes

 
 

Back order notes

 
 

From any back order screen, click < Original Order to navigate to the original order. 

A purchase order/back order cannot be deleted when a back order has been raised against it. To delete the purchase order/back order, you must first delete all related back orders.

 

Once your stock has been received, create your bill.