New AroFlo sites will have a default range of priorities. Site administrators can find the main steps in setting up this feature here.
Priorities and response times must be set up at the business unit level and against individual client cards.
To add a new priority at the business unit level:
- Go to Site Admin and select your business unit.
- Click Settings and search for Priorities.
- Click Add Priority.
- Enter a Priority No and a Description.
- Use the colour picker to choose a Schedule Colour (optional).
- Set a Response Time for each priority in either Minutes, Hours, Days or Weeks.
- Save.
Default priority for clients
You can set a default priority for clients. See Edit Client Details.
Where does the schedule colour appear?
The priority name and schedule colour appears:
- beside the task name in the task list (AroFlo Office and Field)
- as part of schedules in AroFlo Field
- on the schedule tile in AroFlo Office (if configured. See Schedule Labels)