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These advanced configuration settings can be used if you would like to use your own domain name as your Email Sending Domain.

Configure Verified Domains

If you wish to use your existing email domain for emails sent from AroFlo, you can configure this for any Business Unit, or globally for your Company.

Warning
titleA Valid Domain

If you do use your own sending domains, you must ensure that the settings are always valid.
AroFlo can only provide limited assistance for any delivery issues.


To access the Verified Domains for your Company/Business Unit (BU),

  1. Login as the Site Administrator,
  2. Select the correct Business Unit
  3. Go to the Settings Tab
  4. Under the General group, click Email Sending Domains

Add a Domain

Note

Before setting this up, please update your DNS records and check the settings back in AroFlo.
Please read this page for information and details about Email Spam SPF and DKIM

  1. Click Add Sending Domain 
  2. Type the Domain in the Domain field
  3. Click Save
  4. Click Validate Domain. SPF and DKIM records will be checked.
  5.  If records are valid, a tick () will appear. If not valid, a warning () will appear.
  6. To verify the email, you must click Send Verify Email.
  7. In the new window, enter an email address for the domain to verify. This can be any prefix with the validated domain (e.g. jsmith@validdomain.com)

    Note

    Once the email has been sent, please contact our customer support team to assist with confirming ownership.


  8. AroFlo will send a confirmation email. Please call Customer Support when you receive this email
  9. A member of our customer support team will need click the link to confirm ownership.
  10.  Click Validate Domain to confirm the requirements are valid and verified. Three ticks () should appear.
  11. Click Save.

Multiple Domains - How it works

When sending an email, AroFlo will check to see if the current Business Unit or the Top level Business Unit / Company have any 'verified' sending domains.

  • If no verified sending domains are found, then the email will have it's FROM placed in the REPLYTO and the new FROM will be the Business Unit [sending domain prefix]@notifications.aroflo.com
  • If 'verified' domains are found then AroFlo will check to see if the FROM email being used is using any of the verified domains
    • If the FROM address does NOT use a 'verified' domain then AroFlo will send the email as above (FROM moved to REPLYTO and the [sending domain prefix]@notifications.aroflo.com is used)
    • If the FROM address DOES use a verified domain then everything will send as expected, using the verified domain.





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Related issues

 




Hide From Anonymous User Macro


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