Beta Only
This feature is currently in Beta and will be released to all clients very shortly. If you would like to try this feature out before it's officially released, please go to our Product Portal and click the Beta tab > Offline Mode.
AroFlo App only 
Offline Mode is exclusive to the AroFlo app. Download now.
Use Offline Mode to make key task details like task information and task notes available to sync for offline viewing for instances when you're working in an area with poor or no cellular service.
Basic steps:
- Before going offline, make the relevant tasks available for Offline access
- While Offline, view task information as necessary
- Sync tasks back Online.
FAQ
How does it work?
Offline Mode lets you choose existing tasks to make available offline. This means you'll store a copy of the task to your own device which you can view while offline, and then once back in service, your changes are merged back into the existing, live task.
Can I view and record information to sync to original tasks?
In phase 1 of Offline Mode, you will only be able to view certain information for existing tasks. In future phases, you will be able to record information like task notes and labour and then sync them to the task when back online.
Working with a single task for Offline
Make task available offline
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Before going offline, you need to make the task available for offline viewing. To do this, open the relevant task and tap the More tab The task will refresh and will display a green banner at the top telling you the task is synced to offline mode Required forms If the task contains required compliance forms that need to be completed prior to starting a task, these will need to be completed first before you're able to make the task available for offline. See Required Compliance Forms in AroFlo Field. |
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View Offline Details (optional)
Once a task has been synced to offline, you can tap More  (three dots) > View Offline Details to see what information has been synced to offline. Tap the  (right arrow) if you want to view additional information about each segment. |
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Changes to Task
If changes have been made to the task since you synced it to offline mode (e.g. you've changed the Task Status), you'll see an orange banner at the top of the Task Worksheet and Offline Details prompting you to resync. Tap this to resync your changes to Offline mode.
Open Offline Mode and access task
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Now that you're in an area with limited phone reception, you can start using Offline mode and access the task you made available for offline viewing. Tap Go Offline on the green banner at the top of the worksheet. From here, view the task details as necessary. In phase 1 of Offline Mode, you'll be able to view much of the task's information but you won't be able to edit any information. |
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Alternative methods
- If you're no longer on the task you need, tap the Profile menu > Offline mode > tap the task you want to access and then go offline from there.
- Or if you're viewing the offline details on a task, tap Go Offline at the bottom of the page.
- You can also tap the Profile menu > Offline mode > Go Offline and then select the offline task you need to work on.
Sync Task Online
| Once you've finished browsing your offline task and you're back in an area with reception, sync your data back online by tapping Sync Online from the orange banner at the top of the Task Worksheet > Go Online & Sync. |  |
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Clear Task from Offline (optional)
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When you no longer require the task to be saved for Offline use (i.e. once the job at hand has been completed), you can remove the Offline data via the Offline Details.
This can also be done via the Offline Task List by tapping Keep offline availability after sync The default setting is to keep task data available for offline viewing, even once synced to the live task. If you don't want to retain task data once synced to the live task, tap |
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(cog) at the top of the Offline Task List (Profile menu > Offline mode) > Keep offline availability after sync. This will automatically delete task data from Offline once synced to the Online task and you won't need to remove the data yourself.
Working with multiple tasks for Offline
Make tasks available offline
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Before going offline, you need to make the tasks you need available for offline viewing. To do this, open a relevant task and tap the More tab The task will refresh and will display a green banner at the top telling you the task is synced to offline. Repeat this for each task you need to make available for offline viewing. Required forms If tasks contain required compliance forms that need to be completed prior to starting a task, these will need to be completed first before you're able to make the task available for offline. See Required Compliance Forms in AroFlo Field. |
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Open Offline Mode and access tasks
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Now that you're in an area with limited phone reception, you can start using Offline mode and access the tasks you made available for offline viewing.
Alternatively, from the Offline Tasks List, tap the task you want to access and then go offline from there (see above). From here, view task details as necessary. In phase 1 of Offline Mode, you'll be able to view much of the task's information but you won't be able to edit any information. |
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Changes to Tasks
If changes have been made to a task since you synced it to offline mode (e.g. you've changed the Task Status), you'll see an orange banner at the top of the Offline Tasks List prompting you to resync. Tap this to resync your changes to Offline mode, or alternatively tap the task in question and resync from there. |
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Sync Tasks Online
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Once you've finished browsing your tasks offline and you're back in an area with reception, sync your data back online for all tasks.
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Clear Tasks from Offline (optional)
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When you no longer require tasks to be saved for Offline use (i.e. once the jobs at hand have been completed), you can remove the Offline data for all offline tasks via the Offline Task List:
Alternatively, to remove Offline data for individual tasks, tap the Keep offline availability after sync The default setting is to keep task data available for offline viewing, even once synced to the live task. If you don't want to retain task data once synced to the live task, tap |
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