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Our powerful Help Centre makes it even easier to find the information you need, all from the one place. Search our entire knowledge base, take a guided tour through the system, or watch our video tutorials. 

Launching the Help Centre

To launch the Help Centre:

AroFlo Office: Click the Help icon (top right corner), then select Help Centre.

AroFlo Field: Tap the Help icon (top right corner), then select the Help Centre tab.


Keyword search

Enter a keyword into the search box to search our entire knowledge base, or browse through the user manual, interactive walkthroughs and videos.

Once you've found what you're looking for, simply click to view or activate.

User manual

Our user manual is a searchable knowledge base of written and video tutorials covering all of AroFlo's features.

You can access the user manual from the Help Centre within AroFlo or click one of the following quick links:

On this page:

Feature access

Parts of this feature are included in AroFlo Go.

Help and Support

AroFlo Help Centre

You can click on the question mark icon in the top right of your AroFlo site to send an email support request, start a live chat, or search our Help and Training resources.

Phone Support

If you need urgent assistance, please call our Customer Service team on the numbers below between 8:30am and 5:00pm, Monday to Friday (Melbourne, Australia time, public holidays excluded).

03 9259 5200

09 8871 130

650 282 4487

After hours support

For business-critical issues after hours, call one of the above support numbers. If we can't answer immediately, please leave your details and we'll call you back asap.

Internal notes