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AroFlo is a cloud-based application and as such can be accessed from anywhere that has internet access. There are two interfaces used by the AroFlo system which are used to control different aspects of the process: Office and Field.

The Office Interface is used by administration, invoicing or scheduling staff to control and manage remote field staff. Office staff can log into this interface to:

  • Create new Tasks
  • Validate and Invoice completed tasks
  • Maintain a Client and Supplier base.
  • Create and validate Purchase Orders
  • Report on Job and Staff Productivity

The Field Interface is used by field workers to log and manage their tasks. This will be the primary interface that your field staff will use to complete their daily tasks. Field staff can log into this interface to:

  • View daily job requirements
  • Track time and material expenses against individual jobs.
  • Mark Jobs as completed and ready for invoicing.

To access AroFlo's Field interface:

  1. Open the browser on your mobile device.
  2. Enter into the address bar at the top of the screen.
  3. Enter your Username and Password.

    Remember Login Details

    AroFlo Field will remember your username and password if you tick the Remember Login Details option before you log in.

  4. Click Login.

Logging Out

Remember to Log Out once you've finished using AroFlo for the day. AroFlo keeps you logged in, even when you have no open tabs. See Log Out of AroFlo for more information.

Multiple users on one device

If another user had previously logged in on the device, click Not you? Change User below the password field.

Forgot your password?

If you forget your password or you want to request a new one, click Forgot your password?

AroFlo will send you an email containing a link with which you can reset your password.

If you don't see the Forgot your password? link, please contact your Site Administrator.

reCAPTCHA test

If incorrect login details are entered, you may be asked to complete a ReCAPTCHA test. This is a security feature to protect your AroFlo site from attacks by malicious software (e.g. bots).

ReCAPTCHA will appear on the login screen if:

  • an individual user has made 3 unsuccessful attempts to log in
  • any number of users with the same IP address have collectively made 10 unsuccessful attempts to log in.

To complete the ReCAPTCHA test, tap the checkbox beside I'm not a robot. You may need to answer a short pictorial quiz or enter a code that ReCAPTCHA will provide.

Multi-factor Authentication

If MFA has been enabled, you will be asked to verify your identity after you log in. Multi-factor authentication (MFA) offers an additional level of security for your AroFlo site. It requires users to enter their user name, password, and a verification code obtained from an authenticator app such as Google Authenticator, Microsoft Authenticator or Authy.

To enable Multi-factor authentication, see these instructions.

Verify Your Account

If MFA has been enabled and configured, you will be asked to verify your identity via the authenticator app when you log in.

  1. Open the authentication app on your device.
  2. Locate the code displayed with your AroFlo account.
  3. Enter the code into the 'Verify Your Account' window.
  4. Click Verify.

    Don't ask again for 30 days

    Click this checkbox to gain the benefit of MFA without having to enter the verification code at every login.

Configure Multifactor Verification

If a site administrator has enabled MFA for you, you will see the Configure MFA Verification window when you log in.

You only need to do this the first time you use MFA (or after your password has been reset).

  1. If you don't already have an authenticator app on your device, download one.

    Authenticator app options include Google Authenticator, Microsoft Authenticator or Twilio Authy.

  2. When you see the Configure MFA Verification window in AroFlo, Open your authenticator app.

  3. Add an account in the app. Scan the QR code shown to you in the Configure MFA Verification window.

  4. The authenticator app will then display a six-digit verification / password code.
  5. Enter the six-digit code into the Verification Code field.
  6. Click Verify & Continue. You will be logged in.

    Optional: Tick Don't ask again for 30 days if you want the benefit of MFA without having to enter a code on each login.

Where to next?

Tap Help.

From here we recommend you access the Training Centre. It includes courses made up of videos, help articles and interactive tutorials.

Alternatively, tap Help Centre for access to the Field user manual. Enter a key word into the search box to search our entire knowledge base, or browse through the user manual.

Click here for a guide on all AroFlo Field menus.

Log Out of AroFlo

AroFlo will keep you logged in for 8 hours, even if you close all open AroFlo tabs. Simply go to to pick up where you left off and you'll be redirected to your Home Screen.

During this time, if other users plan on using the device you're using to log into AroFlo, remember to Log Out using the Profile Menu at the top right.

Also remember to Log Out when you've finished using AroFlo for the day.

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Need Help?

Contact our support team.