Event Messages

Event messages allow you to set up automatic alerts for a range of events that occur within AroFlo.

AroFlo comes with a range of default Event Messages you can choose to use to help get you started. These are simple emails designed to communicate activity in certain commonly used features to the relevant user.

Default messages cannot be edited but they can be disabled or enabled whenever you like.

To disable these default Event Messages:

1. Go to Site Admin > Settings > General > Event Messages

2. Select an Event that will trigger messages.

3. Change the Enabled dropdown to Disabled

4. Save Settings.

After disabling the Event Message, you can choose to either continue without using these, or set up your own using the instructions below.

Alternatively, if you're not currently using these event messages and you want to, follow the above instructions but select Enabled from the dropdown and Save Settings.

To add an event message:

1. Go to Site Admin > Settings > General > Event Messages.

   To set up event messages for a specific client, switch to the Office Site and go to Manage > Clients > Select Client > Event Messages.

2. Select an Event that will trigger messages (from the list on the left).

3. Choose the message type, either Add Email, Add SMS or Add Webhook.
   Learn more about these message types below.

Once you have added an event message, complete the fields in the window. Options available may differ depending on the message type (email, SMS or webhook).

{
  eventname: "Add Task Note"
  , timestamputc: "2021/01/01 00:00:00"
  , payload: 
    // if DEFAULT
    {json payload here}
    // if HTML or TEXT template selected
    "string payload here"
}

Additional Options

From and To Definitions

The following settings are used to control who the alert is sent from or to.

This event allows you to trigger a message when a task is created.

This event allows you to set up automatic alerts for schedules added to the AroFlo Calendar. Schedule reminders are triggered at the time/day specified, rather than by a 'Performer'. The system checks every 5 minutes and actions all of the reminders that are due.

Desktop alerts

Schedule reminders can also be set as desktop alerts. Desktop alerts are designed for desktop users only and users must have:

• the AroFlo calendar open on their desktop browser (Chrome or Firefox only)

• enabled Desktop Alerts in their Calendar Settings.

See General Settings and Schedule an Event for more detailed information on setting up and using event messages with your AroFlo calendar.

The Compliance Form - Edit event is used to trigger alerts when compliance forms are being changed.

To activate this event for specific types of compliance forms, you will need to enable the 'Send Edit Compliance Form Event Messages' setting on individual compliance forms, risk templates and OHS checklists. See Custom Forms for more information.

If you no longer require an event message, delete it by clicking the(red rubbish bin) on the header of the event message and confirm deletion.