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If you're unable to transfer data to your accounting package (cloud integrations only), it may be due to an expired or invalid company authorisation token located within the Integration menu.

To re-authorise a company authorisation token:

  1. Go to Manage > Integration.
  2. Under Company Authorisation, click Authorise a different Company File
  3. Sign in to your accounting package.
  4. Follow the prompts to allow AroFlo to access your company file.

    If you have multiple company files, you will need to select the relevant company file and click Save.

  5. If successful, the 'Token Created' date will now show today's date.

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