Use the table below to troubleshoot common errors that may be encountered when posting data via AroFlo's cloud-based and desktop accounting integration links. Further information can be accessed by clicking the blue error message link.
To search for keywords on this page, press Ctrl + F on your keyboard.
The client in MYOB is set to On Credit Hold status which prevents invoices from being created against their account.
The client will need to remove the On Credit Hold status (if no longer applicable) to be able to push the invoice across.
Posting Purchase Orders or COGs to 630-Inventory account
XERO reserves the account 630-Inventory for it's own uses and cannot be used for integration. In order to track cost of inventory in XERO you will need an independant Asset account code setup, imported into AroFlo and configured correctly in the Map Account Codes area.
Once the new account is setup, adjust the PO line items to the new account and re-post. COGs entries will need to be updated by AroFlo Customer Service.
Message: A business validation error has occurred while processing your request
Detail: Business Validation Error: We're sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.
Attempting to post to an incorrect Tax Code, likely trying to post a Purchase against the "GST" code or a Sale against the "GST on non-capital" code.
Ensure tax codes are correctly mapped and used in Quickbooks depending on the accounting method being used at the time